Vilas County Sheriff
330 Court Street
Eagle River, WI 54521
Sheriff Frank Tomlanovich
The Vilas County Sheriff's Department Communication Center is the answering point for all emergency and non-emergency calls received by the sheriff's department. We dispatch Police, Fire and Ambulance services for all 14 Vilas County Townships, the City of Eagle River, and the Lac du Flambeau Band of Lake Superior Chippewa Indians. We also dispatch fire and EMS for some areas of adjoining counties.
With state of the art technology, our communication officers are ready to handle any and all calls that come into the department. With the implementation of the Enhanced 9-1-1 system, anyone who calls 9-1-1 can rest assured that help is on the way. When a person dials 9-1-1, their address, phone number, and name are immediately displayed on the computer system. The nearest fire, EMS, and hospital are also displayed. Communication officers can also place certain alerts on phone numbers that alert them to certain needs or cautions for certain people.
For example, if an elderly person that is disabled and in a wheelchair dials 9-1-1, communication officers can manipulate the system to enhance the response time and give the emergency personnel responding more useful information.
As with everything at the Vilas County Sheriff's Department, the communications division is on the cutting edge of technology. As you read this, new software is being developed and integrated into the existing new age technology. Soon, when a person dials 9-1-1, not only will all of their information be displayed, but a map of the county with their house highlighted on the map will appear. GPS coordinates are also being integrated into the new software. This will only enhance the 9-1-1 center that is ready to help you.
The Communications Center is manned 365 days a year, 24 hours a day, by 12 professional, trained telecommunicators, and 1 communications supervisor.
The Vilas County Sheriff's Department Communications Center is prepared to take your call and assist you at any time.